Pretty, but poor quality!
I purchased 2 of these for home use. 1 stopped working midway through (about 1 1/2 hours) on it's first use during my halloween party. The 2nd took a dump the following night. I used belgian chocolate with a high cocoa butter content as they say this is optimal and caramel in the other. The heater doesn't keep the chocolate warm enough to keep it flowing properly. I wouldn't buy one of these again. I have just purchased a Sephra fountain. More money? Yes, about $200 EA, but they are a better grade. I guess you get what you pay for.
Not what I expected
The chocolate fountain came yesterday, and I am sending it back today. It looks terrific. The stainless steel finish is nice, seems very sturdy, not cheap-looking, etc. Everything was fine until I turned it on! The noise was ridiculous--a high-pitched "heee-aaah-heee-aaah" that just pulsates as the auger turns. I thought I might not have it leveled, so I fiddled with that, but no difference. I took off the auger and tower, and with just the motor turning all I got was this loud noise. So sadly, I am returning this one and have now ordered a more expensive version that promises a "whisper-quiet" motor!
Chocolate Nightmare
I bought this last week and have used it twice so far. The machine is very noisy. It's pretty annoying when you're trying to hold a coversation with people. It doesn't keep the chocolate warm enough. It's pretty small that it was hard to pour in the chocolate. You get more chocolate on the table than into the machine. It does not have a nice "fountain flow" to it. I had it on my kitchen table and the chocolate didn't flow right. It was coming down mainly on one side. I thought my table was crooked. Which it wasn't. I thought I didn't have enough chocolate in it. That wasn't the case either. I tried to adjust the "legs" on the bottom of the fountain. That didn't do anything. Clean up is just a nightmare. You need a small bottle brush (or something similar) to clean it. I used Q-Tips to clean the extra small places. You need to use a lot of dishwashing liquid because it's so oily. It needs to be washed more than once to get all the oil and chocolate off. The only good thing is that...
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